Crypto key error

Troubleshoot Crypto Key errors for DLP

Fix cryptokeys issues with below steps:


1. Login FSM Server with Service Account.
2. Open ca.cer from %dss_home% in a notepad copy the key from end of the file.
 
Example: {4;S}4DNBksiK2DIowafsjAcpwfNwlyggTdAM2X420MdhSCdoQkohgUBIfQ/lgbtpC9tpYIO8/Pu2WIUHl9n78ckw9gN0fi9X8w6P7AwICGSO4nJJxvbLekmwUU10lIYp51Ps
3. Open CMD with admin rights,
Go to path: cd %DSS_Home%
Type:
Cryptotool.exe -k 4 -d -t <paste the key>
 
Example: Cryptotool.exe -k 4 -d -t {4;S}4DNBksiK2DIowafsjAcpwfNwlyggTdAM2X420MdhSCdoQkohgUBIfQ/lgbtpC9tpYIO8/Pu2WIUHl9n78ckw9gN0fi9X8w6P7AwICGSO4nJJxvbLekmwUU10lIYp51Ps
4. Copy the output now in new notepad & remove all the spaces from the output
 
Example: ab85ab6f7125a60714079fc2587e7816
5. Type:
Cryptotool.exe -k 1 -s -t <paste the output>
Cryptotool.exe -k 2 -s -t <paste the output>
 
Example: Cryptotool.exe -k 1 -s -t ab85ab6f7125a60714079fc2587e7816
6. Then run to see result:
Cryptotool.exe -k 1 -g
Cryptotool.exe -k 2 -g
7. Restart services Websense Data Security Manager , Websense Management Server then perform deploy on console.


    • Related Articles

    • Crypto tool Error in DLP

      > Login DSS manager server with service account credentials          Run > Cmd > Run as administrator          cd %dss_home%          Cryptotool.exe -k 2 -g          (This screenshot helps me to check what was broken, machine.key or ep_cluster.key or ...
    • HTTP Status 404" Error Occurs within the Forcepoint Security Manager

      Forcepoint Web Security: Issue : "HTTP Status 404" Error Occurs within the Forcepoint Security Manager. Action taken: 1. Observed that the issue occurred post patch update on the server. 2. Stopped the services on the server in below order and ...
    • Hybrid Directory sync errors occur

      https://support.forcepoint.com/KBArticle?id=Hybrid-synchronization-errors
    • How to achieve Print Screen Block Policy for RDP in the FSM/DLP

      Part.1 How to create:: Block RDP print screen capture condition. a. Under Policy management/Resource/Endpoint application/MSTSC        under MSTSC Select permit or block and deploy.   b. Under Policy management/Resource/ Endpoint application group/ ...
    • DLP endpoint applications monitoring

      https://www.websense.com/content/support/library/endpoint/v85/dlp_apps/Endpoint%20apps.pdf