How to uninstall and re-install McAfee Agent on a Mac
How to uninstall and re-install McAfee Agent on a Mac
Environment
McAfee Agent (MA) 4.x, 5.x
McAfee ePolicy Orchestrator (ePO) 5.x
Apple Mac OS X 10.4.11 or later
Summary
This article describes how to uninstall and re-install MA on a Mac.
Problem
MA does not communicate with the ePO server, or has not installed fully.
Solution
To uninstall MA on a Mac:
Log on as an administrator or with root account permissions.
Open the Terminal window.
Type the appropriate command for your MA version and press ENTER:
For MA 4.8: sudo /Library/McAfee/cma/uninstall.sh
For MA 5.x: sudo /Library/McAfee/cma/scripts/uninstall.sh
Type the logged on administrator or root account password and press ENTER to uninstall the agent.
NOTE:
During the removal, the messages
stopping McAfee agent
and
McAfee agent stopped
display.
Restart your Mac when uninstallation is complete.
Solution
To install MA on a Mac:
Log on as an administrator or with root account privileges.
On the ePO server, copy the file
install.sh
from the following location to the desktop:
<ePO installation directory>
\DB\Software\Current\EPOAGENT3700MACX\Install\0409
You can also download the MA installation package from the ePO web console by doing the following:
Log on to the ePO console.
Click
System Tree
.
Click
System Tree Actions
,
New Systems
.
Select
Create and download agent installation package
from the How to add systems section.
Select
Non-Windows
from the Select Agent Package section, type the required credentials, and click
OK
.
On the Mac, open the Terminal.
To navigate to the desktop, type
cd desktop
, and press ENTER.
Type
sudo chmod +x install.sh
and press ENTER.
Type the password when prompted.
To begin the installation, type
sudo ./install.sh -i
and press ENTER.
Type the password when prompted.
You are notified in the Terminal window when the installation is complete.