[Company Letterhead]
[Company Name]
[Company Address]
[City, State, ZIP Code]
[Date]
To
Forcepoint Support Team
Subject: Request for Reset/Access to Cloud Web Security Portal
Dear Forcepoint Support Team,
We, [Company Name], hereby request your assistance in restoring access to the Cloud Web Security Portal.
Our designated admin, [Admin Name], is unable to authenticate due to the uninstallation of the MFA application from their mobile device.
To resolve this issue, we kindly request to do either of these:
Give access to another admin. Pease share the credentials post activation .
We confirm that [Admin Name] is an authorized representative for accessing the Cloud Web Security Portal and managing its configurations.
The reset of the MFA setup for the admin user ([Admin's Email Address/Username]).
Should you require any further information or documents for verification, please do not hesitate to contact us at [Your Contact Email Address] or [Your Contact Phone Number].
We appreciate your prompt assistance in this matter.
Thank you.
Yours sincerely,
[Your Name]
[Your Designation]
[Company Name]
[Contact Information]